Home ยป Set Goals

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I’ve been thinking about personal goals lately. I think, at least in this aspect, personal management is basically the same as organizational management:

Peter Drucker popularized management by goals (sometimes called “objectives”). Previously, managers said “do your best”: employee intervention emphasized behaviour like tardiness and team engagement; they believed the right behaviour leads to success.

Under management by goals, managers and workers collaborate to establish goals, then managers monitor performance and remove barriers, giving the workers flexibility to achieve the goals. Obviously the level of collaboration, style of performance monitoring and flexibility given to workers will differ according to project and organizational culture. But the general idea of guiding with goals is well supported.

The key challenge in management by goals is setting the goals. A very popular set of criteria for goals uses the mnemonic “SMART”:

  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Time-bound

These are redundant because specificity and time-boundedness are necessary but not sufficient conditions for measurability (“did you or did you not achieve something specific by some time?”). Relevancy means that the goal is in alignment with personal and organizational objectives (which should just be bigger goals, eh?), and values. Research suggests achievability is the criteria most linked to goal success: people work hardest when their goals are challenging but not impossible.

Written by Jared

September 8th, 2009 at 10:58 am

Posted in Uncategorized

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2 Responses to 'Set Goals'

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  1. EA does this and adds Jack Welch’s idea of “stretch”. The tricky one is “Achievable”. Managers have a good sense of when you’re shooting low, but no idea if you shoot too high.

    Jack

    8 Sep 09 at 12:48 pm

  2. According to research: When employees set their own goals they tend to set them higher than when their managers set them, but they still tend to set them at an achievable level. As a result, letting employees set their own goals leads to higher performance.

    Jared

    8 Sep 09 at 3:05 pm

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