I find myself needing lightweight CRM software. Trello helped me convert a contact into a later opportunity that I need to follow up on, but storing information in TODO lists is like storing TODO lists in email: stress-generating and bad.
Anyway, more later. For now: Drive with Jill @ The Fox.
[Update: there is no good small/micro business CRM software. 37 Signals was on it, but I guess that project failed -- or converted to Highrise. I just want a one-user-free solution.]